REMIND ME WHY I AM DOING
THIS
We all know in our clever secret store
of mistrust that this is an often unfair, sometimes malign and now
and then positively evil world. Yet if you are like me, I believe in
the overall intention of goodness. It is the yoghurt based icing on
the carrot cake of life, not the teeth and tongue-squelching,
sugar-compounded, startlingly mounded and intricate architectural
snow-scapes of white gunk icing on the gloriously sickly wedding cake
of life that I seek. I just want to walk into a store and recognize
the ingredients are wholesome.
I persist in the pursuit of goodness.
The charming shop assistant in a store now transformed into a safe
haven of knowledge and competitive pricing. Not that awful shambles of yester-year. Here is a cooker I want to to
purchase. There is, admittedly a startling lack of brochure explaining the ins and outs of each of these white goods. So we rely for
information on these knowledgeable gods and goddesses gliding about
and sweeping us into their good humoured arms.
"Yes, Madam, Sir, this will be the
cooker for you. As the advertisement says, it is full programmable
and is on offer at the moment with an instant cashback too."
So, us upwardly mobile peasants in
White Goods Land feel somewhat secure. We list out our choices and
revisit the store a couple more times to be sure. We aren't daft. We
check online and find even there is not much more information. But,
come on, everything is so well made these days and we aren't risking
the El Cheapo range. We are mid-range purchasers.
We select cooker, fridge freezer and
dishwasher. We decide to wait till autumn to complete the life time
purchase set with washer drier. We investigate purchasing our goods
from a variety of sources. We fix on a well known large megastore which is just down the
road and therefore good to pop in and ask questions if anything goes
wrong.
Time passes. We have been happy enough
with a 28 year old cooker from the El Cheapo range and a freezer down
at the bottom on the garden in the garage. We have shunned the
concept of dishwashers, feeling that act of hand washing up to be
something more honest and direct. The upgrade of white goods will be
a once in what is left of life purchase. It will improve the way we
live. From a cooker that is either hot, medium hot or off, with a hob
that takes quarter of an hour to warm up or cool down, we shall have
this ceramic-hobbed double-ovened pal. Following recipes will be a
worthwhile pursuit at last. Less disappointing flop cakes and burnt
pans. No more trips down to the freezer in the dark with a torch to
get a loaf out for the morning or put the ice cream back. No more
discovering that one's washing up ain't what it used to be, due to
not wearing one's glasses when engaged in this task.
Transformation of the home environment
is going to be hell. The process can't avoid chaos. Like the bear
hunt, I have to go through it. Can't go round it or under it. Through
is inevitable.
So we re-enter the Temple of White
Goods, now in some despair at not being able to fit the dishwasher
due to an unusual fitting on the end of a pipe, after three attempts to
contact Customer Services and visits to B&Q and a local plumbing
outlet. At one end of the Great Emporium of White Goods, we approach
two people doing nothing at a counter and, almost before the words
leave my mouth, a long confident finger is pointed to the other end
of the Great Emporium of White Goods. "That way Madam, Sir"
and off we hike. Heading at first for the wrong women who is
blatantly ignoring us as she has her coat on and eyes cast down, we
are summoned by another "This way please Madam, Sir". This
is an ordinary gal who listens to our issue of inability to fit a
dishwasher. Midstream she walks off through the glittering false
idols of happiness and we gather that she is expecting us to follow
in her wake as she leads us back to the other end of the Great
Emporium of White Goods. Here we are going to address that very tall
pleasant chappy who first enticed us to believe confidently that our local megastore was the place to buy. But, what is this? He isn't so
interested? Wobbly, I can't process this, so I leave Martin to deal
with it and stroll off to ogle some false idols of happiness. Wow! a
Crockpot! Wow! a pink iron. Wow! a wall-sized Smart TV. Calmer now I
return and the very tall pleasant chappy has gone back stage to seek
a part. But has he really gone to "seek a part" or isn't he
really just fibbing and going for a cup of tea? He returns with
nothing and next thing I know the ordinary gal has found another
ordinary gal (who quite frankly needs a better brassiere) and who
actually says " I have no idea what I am doing", as we
trail off behind the ordinary gal who is busy making some pretence of
authority. We are going to phone Customer Services apparently! I do
have to mutter at this point that I have done this three times
already with no success...IF YOU ARE PHONING ABOUT BLA BLA PRESS BLA
BLA IF YOU ARE PHONING ABOUT BLA BLA BLA PRESS BLA BLA BLA IF YOU ARE
LA LA PRESS LA LA IF YOU AAAAAAaaaaaaaaaaaah..STOP IT AND
REDIAL...eventually you get through to the wrong place and are snakes
and laddered back to somewhere mid call that you painfully recognise
from twenty minutes ago and the deja vus causes great swellings of
grief for your folly in ever expecting to succeed in a discussion
over this matter. PHONE DOWN!!
So now we are in the retailer from
whom the goods were purchased and the woman in a poor bra is going
through the same process. This time the end game is that after all
the utter shite of prevarication the number is engaged. I can't help
but notice that after his back stage cup of tea, the Very Tall
Previously Really Pleasant Guy is now utterly absorbed in a long
casual chat with another assistant. Presumably planning their trip to
the Himalayas later this year. I have taken two more walks around the
Emporium of White Goods and considered in detail several more false
idols, including something called a "game" which is a
remote controlled smallish plastic rolly-polly thing that can do
meagre looking stunts and comes in blue and white or black and white
and has its own video show. I earnestly pray for a return to an
interest in hop-scotch and bowling the hoop. Once more a little
calmer, I hover around the bra-impeded woman and Martin and the
familiar engaged tone and apologetic message about how sorry they are
that everyone is real busy now and can't be asked to respond to us
and I suspect they are all having cups of tea. Bra-impeded woman, who
I am sure is really nice, looks worried as she overhears me confess
to Martin that I am about to get extraordinarily angry or burst into
floods of tears and possibly a combination of both. I decided that
for the sake of all and sundry and possibly quite a few false idols,
I had better get out of the Emporium of White Goods before I
completely blow a fuse. I am told to go and sit in the car and I
agree. I sit in the car and take out a pen and notebook and
write.....
The dishwasher will be fitted for us
on Sunday. Now we only have to deal with the replacement of the
cooker.
Nothing to worry about there then!